Frequently Asked Questions
Everything you need to know about your Box Menswear experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
Due to hygiene reasons, underwear and swimwear can only be returned if they are unopened in their original packaging with all tags attached. You have 14 days from the date of delivery to initiate a return.
How do I find my correct size?
We provide a detailed size guide on every product page. We recommend measuring your waist and comparing it to our chart, as our athletic fit may differ from other high-street brands.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and fast checkout.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's journey.
Are your products ethically manufactured?
Box Menswear is committed to quality and ethics. Our garments are produced in vetted facilities that ensure fair wages and safe working conditions for all employees.